Support
FAQ
Questions about e-bikes
Yes our e-bikes and all other components are constructed to cope with rain.
READ MOREUnfortunately not, we only offer the colours presented on our website.
READ MOREMost child bike seats on the market can be installed on our e-bikes.
READ MOREYes, that won’t be a problem.
READ MOREYes. You can remove the battery from all of our e-bikes, making it possible to charge the battery indoors.
READ MOREYes. You can absolutely use your e-bike as a normal bicycle.
READ MOREYes. The range is shorter in cold weather.
READ MOREUsing our Click & Collect service, you can buy your e-bike online and have it delivered and professionally assembled by your local EcoRide shop.
READ MOREAn e-bike is an advanced form of a normal bicycle, which together with the components you’d usually expect also has a motor, battery, control unit, display and sensors.
READ MOREYou get pedal assist up to 25 km/h. Of course you can ride it faster than that, but you won’t get pedal assist.
READ MOREPlease contact one of our partners specialising in EcoRide products.
READ MOREThe frame number is etched on the head tube of the e-bike – this is the front tube of the frame that runs between the front wheel and the handlebars.
READ MOREAn e-bike’s centre of gravity it is important. The further down and to the centre it is, the better
READ MOREWe provide approximate ranges for our e-bikes in the specifications on each product page.
READ MORECharging times vary depending on the battery capacity and charger efficiency.
READ MORE